Careers

Please see our external recruitment section below to learn about the steps in this process. Employment at Bruce Grey Child and Family Services is conditional upon the verification of:

• Academic and/or professional credentials
• A criminal and vulnerable sector record check
• Provincial child welfare record check
• Valid, full-G Ontario driver license and confirmation of vehicle (where required)
• Proof of vehicle insurance (where required)
• Medical note from your physician indicating you are fit to perform the duties of the job and if any accommodation is required.

BGCFS is fully committed to having a workforce that is reflective of the diversity of Bruce and Grey and strongly encourages application from all qualified individuals.

We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons and those from diverse backgrounds and experiences.

BGCFS is committed to a selection process and work environment that is inclusive and barrier free.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants that may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview.

Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed in a fair and equitable manner.

We appreciate all applications received. All communications will be held in strict and professional confidence. Only those candidates selected for an interview will be contacted.

We sincerely thank all applicants for their submissions.

PURPOSE STATEMENT

Reporting to a Director of Service, the Service Supervisor is responsible for overseeing the day-to-day operations of all activities of the assigned service team in accordance with the prescribed guidelines and regulations of the Child, Youth and Family Services Act at Bruce Grey Children and Family Services (BGCFS).

MAIN DUTIES & RESPONSIBILITIES

Vision & Strategy

• Shapes a compelling vision and strategy. Frames the strategic plan and priorities to achieve desired outcomes. Connects vision and strategy to daily practice.
• Provides input to the vision and strategy; links team’s work to vision and strategic priorities.
• Engages staff to provide input to the vision and strategy.
• Clearly and positively articulates the vision and strategy.
• Creates enthusiasm for a shared vision, strategy, and mission.
• Connects daily activities and team goals to strategic priorities and clearly communicates linkages to staff.

System & Community Leadership

• Leads and initiates both local and system wide strategies.  Builds and sustains networks, alliances, and relationships with community partners.
• Seeks out and collaborates with community partners, system resources and the community to coordinate seamless outcomes.
• Engages the system, community partners and the community to create positive and equitable outcomes for families, children, and youth.
• Encourages inquiry and develops protocols to ensure coordinated responses for families, children, and youth.
• Effectively manages conflicts and creates solutions when engaging with community partners and the community.
• Represents BGCFS in OACAS and joint CAS/community committees, demonstrating political acuity to ensure successful representation; participates on committees as required.
• Establishes and maintains effective relationships with internal and external partners that could include the leadership team, foster parents, volunteers, numerous community and professional agencies and institutions and other CAS’s and/or the OACAS. Represents BGCFS in conferences and meetings.

Strategic Change & Adaptability

• Leads transformative change and promotes innovation.  Proactively implements strategic change to meet the needs of the community.   Adapts to change and demonstrates resilience.
• Adapts to organizational change and supports innovation initiatives.  Identifies change opportunities.
  Is flexible, adaptable and uses data and evidence to maximize strategic change initiatives.
• Encourages creativity and values new and diverse ideas and innovation.
• Rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Navigates complexity and ambiguity.
• As a member of the Leadership Team, participates in the development and successful implementation of the Strategic Plan.

Equitable Outcomes & Practices

• Builds a collective equity vision.  Leads strategies, develops policies, and implements actions to create an equitable workplace and service delivery climate.
• Models an equity-focused environment and promotes anti-racism and anti-oppression values, practices, and learning.
• Understands own power and social location and their impact on others and on how they are perceived.
• Seeks out the viewpoints and expertise of Indigenous communities and learns from their values and practices.
• Values, seeks out and uses the knowledge and lived experience of equity-seeking groups.
• Acknowledges staff who contributes positively to creating an equitable and inclusive workplace/service delivery.

KNOWLEDGE, EDUCATION, EXPERIENCE, SKILLS & ATTRIBUTES

Qualifications

• MSW preferred, BSW required
• Minimum 5 years’ experience in roles with progressively increased responsibility and 1 year experience in a similar supervisory role preferred
• Excellent knowledge of Child Welfare programs and services
• Solid knowledge of legislation governing child welfare including CYFS Act and its regulations, Ministry standards, Children’s Law Reform Act, Foster Care standards and investigation protocols
• A solid knowledge of relevant Child Welfare computer applications including CPIN, Eforms, CWIS and Fast Track
• Excellent knowledge and experience in the application of casework theory and best practice and the ability to transmit this through training, coaching, and mentoring
• A satisfactory Police Records Check is required
• Valid Ontario Class G Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance is required
• Excellent knowledge of BGCFS business strategies, goals, priorities and programs, and related objectives and plans

General Skills and Attributes

• Solid ability to use MS Office applications
• Excellent ability to make decisions of sound judgment, often in crisis or emergency situations and to manage the crisis situations appropriately
• Excellent ability to think analytically with attention to detail in the presence of frequent interruptions
• Excellent planning, time-management, multi-tasking, and organizational skills
• Excellent written, oral communication and interpersonal skills providing articulate, constructive, meaningful, and timely interaction at all levels with the ability to make complex issues understandable
• Excellent mentoring, coaching and communication skills to provide instructions and guidance to staff with respect to activities, challenges, and questions
• Highly detail-oriented
• Ability to deal with highly sensitive and personal information in a confidential manner
• Acts with integrity, trustworthiness, humility, transparency, and compassion

DISCLAIMER

The preceding position description has been designed to indicate the general nature, level and scope of the work performed by this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

BGCFS COMMITMENTS

We are committed to having a workforce that is reflective of the diversity of the community and strongly encourages application from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at hr@bgcfs.ca . Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

For a more detailed job description please click the following link: 2025-01 Service Supervisor -FBC Temporary Backfill

If you are interested in applying for the position, please email your resume to hr@bgcfs.ca by January 24th at 4:30 pm.